HEROPLAS GmbH (hereinafter referred to as "We"), as the operator of the online offer, is the responsible party for the processing of the personal data of the users of the online offer. Our contact details can be found in the imprint of the online offer, the contact persons for questions regarding the processing of personal data are named directly in this data protection notice.

We take the protection of your privacy and your private data very seriously. We collect, store and use your personal data only in accordance with the content of this privacy policy and the applicable data protection regulations, in particular the European General Data Protection Regulation (GDPR) and the national data protection regulations.

With this data protection information, we would like to inform you about the extent to which and the purpose for which personal data is processed in connection with the use of the online offer.

Personal data

Personal data is information about an identified or identifiable natural person. This includes all information about your identity, such as your name, your e-mail address or your postal address. Information that cannot be associated with your identity (such as statistical data, for example on the number of users of the online offer) is not considered personal information.

In principle, you can use our online offer without disclosing your identity and without providing personal data. We will then only collect general information about your visit to our online offer. For some of the services offered, however, personal data is collected from you. This data will then only be processed by us for the purposes of using this online service, in particular for providing the requested information. When collecting personal data, only the data that is absolutely necessary must be provided. In addition, further information may be possible, in which case it is voluntary. In each case, we indicate whether the information is mandatory or voluntary. We then provide information on the specific details in the corresponding section of this data protection notice.

An automated decision-making process based on your personal data does not take place in connection with the use of our online offer.

Processing of personal information

Your data is stored by us on specially protected servers within the European Union. These are protected by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Access to your data is only possible for a few authorized persons. These are responsible for the technical, commercial or editorial maintenance of the servers. Despite regular checks, however, complete protection against all dangers is not possible.

Our website is TLS/SSL encrypted, nevertheless it is not excluded that third parties can view and/or access the transmitted data. We recommend that you take this aspect into account when deciding whether and which data you transmit to us via the Internet.

Disclosure of personal data to third parties

As a matter of principle, we only use your personal information to provide the services you have requested. Insofar as external service providers are used by us in the context of the provision of services, their access to the data is also exclusively for the purpose of the provision of services. Through technical and organizational measures, we ensure compliance with the data protection requirements and also oblige our external service providers to do so.

Furthermore, we do not pass on the data to third parties without your express consent, in particular not for advertising purposes. Your personal data will only be passed on if you yourself have consented to the data being passed on or if we are entitled or obliged to do so on the basis of statutory provisions and/or official or court orders. In particular, this may involve the disclosure of information for the purposes of criminal prosecution, to avert danger or to enforce intellectual property rights.

Legal basis for data processing

Insofar as we obtain consent for the processing of your personal data, Art. 6 (1) a) DSGVO serves as the legal basis for the data processing.

Insofar as we process your personal data because this is necessary for the fulfilment of a contract or in the context of a relationship with you similar to a contract, Art. 6 Para. 1 lit. b) DSGVO serves as the legal basis for the data processing.

Insofar as we process your personal data for the fulfilment of a legal obligation, Art. 6 para. 1 lit. c) DSGVO serves as the legal basis for the data processing.

Furthermore, Art. 6 (1) f) DSGVO can be considered as the legal basis for data processing if the processing of your personal data is necessary to protect a legitimate interest of our company or a third party and your interests, fundamental rights and freedoms do not require the protection of personal data.

Within the scope of this data protection notice, we always indicate the legal basis on which we base the processing of your personal data.

Data deletion and storage period

We always delete or block your personal data when the purpose of the storage no longer applies. However, storage may take place beyond this if this is provided for by legal requirements to which we are subject, for example with regard to statutory storage and documentation obligations. In such a case, we delete or block your personal data after the end of the corresponding requirements.


Information about your computer

Each time you access our online offer, we collect the following information about your computer, regardless of your registration: the IP address of your computer, the request of your browser and the time of this request. In addition, the status and the amount of data transferred are recorded as part of this request. We also collect product and version information about the browser used and the computer's operating system. We also record the website from which the online offer was accessed. The IP address of your computer is only stored for the time of the use of the online offer and then deleted or anonymized by shortening. The remaining data is stored for a limited period of time.

We use this data for the operation of the online offer, in particular to detect and eliminate errors, to determine the utilization of the online offer and to make adjustments or improvements. These purposes are also our legitimate interest in the data processing according to Art. 6 para. 1 lit. f) DSGVO.

use of cookies

For our online offer - as on many websites - cookies are used. Cookies are small text files that are stored on your computer and save certain settings and data for exchange with the online offer from us via your browser. A cookie usually contains the name of the domain from which the cookie file was sent as well as information about the age of the cookie and an alphanumeric identifier.

Cookies enable us to recognise your computer and to make any presettings immediately available. Cookies help us to improve our online offer and to provide you with a better service that is even more tailored to your needs. This is also our legitimate interest in data processing according to Art. 6 para. 1 lit. f) DSGVO.

The cookies we use are so-called session cookies, which are automatically deleted after the end of the browser session. Occasionally, cookies with a longer storage period can also be used so that your settings and preferences can still be taken into account the next time you visit our online offering.

Most browsers are set to accept cookies automatically. However, you can deactivate the storage of cookies or set your browser to notify you as soon as cookies are sent. It is also possible to delete cookies that have already been saved manually via the browser settings. Please note that you may only be able to use our online offer to a limited extent or not at all if you reject the storage of cookies or delete necessary cookies.


Our website uses so-called WebFonts, which are provided by Google, for the uniform display of fonts. The WebFonts are installed locally. A connection to Google servers does not take place.

TLS/SSL encryption

For security reasons and to protect the transmission of confidential content, we use TLS/SSL encryption. You can recognize an encrypted connection by the address line of the browser. If it is a TLS/SSL-encrypted page, the address line begins with "https".

External hosting

Our online offer is hosted by an external service provider. Personal data that we collect is stored on the hoster's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact data, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art.6 para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para.1 lit. f DSGVO).

Our hoster will only process your data to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.

To ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.

We do not host in a third country.


We attach great importance to explaining the processing of your personal data as transparently as possible and also to informing you about the rights to which you are entitled. If you would like more information or wish to exercise the rights to which you are entitled, you can contact us at any time so that we can deal with your request.

Data subject rights

You have extensive rights with regard to the processing of your personal data. First of all, you have a comprehensive right to information and, if necessary, you can demand the correction and/or deletion or blocking of your personal data. You may also request a restriction of processing and have a right of objection. With regard to the personal data you have provided to us, you also have the right to data portability.

If you would like to exercise any of your rights and/or receive more information about them, please contact us. Alternatively, you can also contact our data protection officer.

Revocation of consent and objection

Once you have given your consent, it can be freely revoked at any time with effect for the future. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. The contact person for this is either us directly or our data protection officer.

If the processing of your personal data is not based on consent but on another legal basis, you can object to this data processing. Your objection will lead to a review and, if necessary, termination of the data processing. You will be informed of the result of the review and - if the data processing is nevertheless to be continued - you will receive more detailed information from us as to why the data processing is permissible.

Data protection officer and contact

We have appointed an external data protection officer who supports us in data protection issues and whom you can also contact directly. Our data protection officer and his team will be happy to answer any questions regarding our handling of personal data or to provide you with further information on data protection issues:

Matthias Jasinski, Alter Markt 16, 32052 Herford, Germany

If you wish to contact our data protection officer personally by e-mail, you can also reach him at .


If you believe that we are not processing your personal data in accordance with this privacy notice or the applicable data protection regulations, you have the right to lodge a complaint with a supervisory authority. You can lodge a complaint with our data protection officer. The data protection officer will then review the matter and inform you of the outcome of the review.


Links to other websites

Our online offer may contain links to other websites. These links are usually marked as such. We have no influence on the extent to which the applicable data protection provisions are observed on the linked websites. We therefore recommend that you also inform yourself about the respective data protection information on other websites.

Changes to this privacy notice

The status of this data protection notice is indicated by the date (below). We reserve the right to change this data protection information at any time with effect for the future. A change will be made in particular in the event of technical adjustments to the online offer or changes to the data protection requirements. The current version of the data protection information can always be accessed directly via the online offer. We recommend that you regularly inform yourself about changes to this data protection information.

Status of this privacy notice: August 2023